The second-hand marketplace Users Share Frustration Over Sizing Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The popular resale platform has altered its size classifications for women's and children's garments but did not contact every member regarding the update.
Online Platforms Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category versus the original listing because of the remapping.
The company said the revised method more closely matches other platforms.
The platform has recommended to review their products and manually change the size where appropriate, causing user dissatisfaction.
Size Classification Modifications
Before the change, the sizes had both one number and one letter, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Marketplace Information
The service features exceeding 100 million users, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update regarding delivery choices after backlash from users.